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Extra Info
With us, we handle the delivery, set up, and taking down.
All you have to do is JUMP and have FUN!
​We do not provide generators (at the moment), so we do require a source of energy within 70 feet of the blower.
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A waiver is required to be signed by the event host.
If you have any other questions please contact us or view our FAQ page below.
FAQ
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What's the rain policy?At Bouncing Buddies, we want to ensure that all of our customers have a safe and enjoyable experience with our bounce houses. Therefore, we have developed a rain policy to outline what happens in the event of inclement weather or high winds. If there is any precipitation forecasted, or if the wind speeds are above 15 mph on the day of your reservation, we cannot set up the bounce house due to safety concerns. We understand that the weather can be unpredictable, and we will be happy to work with you to reschedule your reservation for a different day or time, subject to availability. In the event of a cancellation due to rain, high winds, or inclement weather, we will provide a full refund of your deposit. Please note that we reserve the right to cancel or reschedule any reservation due to weather-related safety concerns, including high winds. Any lost playing time due to weather will have no refund or "deals" If you have any questions or concerns, please do not hesitate to contact us.
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$5 Deposit?Due to the absurd amount of cancellations for reasons other than weather. We have decided to implement a deposit/booking fee. These $5 will be applied to your total. The $5 is refundable, if you or Bouncing Buddies cancels your rental due to weather.
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When will I be charged the full price?When booking with us, we charge a $5 deposit fee on a card. That card will not be charged again. When paying the remainder, it'll be a separate transaction in which we accept cash, check, Venmo, and card (with fee).
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Do you price match?YES! We price match. We only offer price match if the inflatable is no more then 2 feet off by each dimension and must be a inflatable that's 30 miles within Lacey, WA. Must also be a verified google business.
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Does setup time take away from the 5 hours?NO! we will arrive 15-30 minutes before your time slot and make sure its up by then. Your time slot will not be affected with setup and teardown.
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Payment methods?We accept nearly all forms of payments Venmo, Cash App, Apple Pay, Zelle, Cash, and Check We also accept card transactions with a 2.6% fee.
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What if a inflatable is damaged?Wear and tear is normal. but if an inflatable is damaged due to failure to follow our safety rules or negligence then you will be charged accordanly.
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Are the bounce houses cleaned?Every bounce house is thoroughly cleaned after every rental.
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What are the rules?Rules are posted on the bounce house.
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